As the Customer Service/Sales Support Rep, Tyler Marcus oversees the interaction and communication for customer service and sales support activities. His role crosses into every department and often is the line of communication between customers and internal Production, lab, and … Continue reading
We’re Glad You Asked! Employees may prefer to avoid reporting when an incident, near-miss, or accident occurs, especially if they contributed to the issue and may face consequences. However, educating the workforce about the “why” can reduce the stigmas of … Continue reading
Learn MorePROBLEM: Equipment breakdowns and subsequent downtime cause potential delays in manufacturing and threaten meeting due dates to our customers. Further, repair costs often exceed the budgeted amount allocated in our planning efforts. To move to a system that best … Continue reading
Learn MoreWhy Positivity has a Position at Work We all have those days where nothing seems to go right – traffic delays on our work commute, customer complaints, equipment malfunctions, workplace conflict, or dealing with that “one” coworker who always finds … Continue reading
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